COVID-19 UPDATE: For all American Retirement Institute registrants. Please read this statement about how classes will proceed during this changing environment
To our valued American Retirement Institute registrants and friends,
We have been closely monitoring the COVID-19 situation across the United States and want to share the efforts we’re taking for the safety of our course attendees, registrants, and financial educators. Many of our classes are being held on college and university campuses, libraries, and other community classroom settings, but as many schools and public gathering facilities are closing to contain the spread of the virus, our response cannot be to continue as usual.
More than ever before, now is the time to understand what your current retirement strategy is and be informed. The markets are unpredictable and will fluctuate vastly as this situation unfolds over the next few months. We want to equip our attendees with resources and tools so they may make informed decisions.
We recognize and are sensitive to the fact that pre-retirees and retirees are in the highest-risk age group for this illness. So, for your protection and for the protection of local communities, we are offering several different routes for registrants to get the retirement education they need. Depending on the classes available in your area and the local impact of the virus, your specific class could have one or many of the following options available to you:
An online class. If you have registered for a class where the location or venue is now closed to the public, the financial educator may choose to move your class online. If that happens, you will receive a phone call from the financial educator as well as two emails. The first email will let you know that your class is now moving to a virtual classroom setting and the second will come 30 minutes before the start of class with instructions on how to join in.
Canceled class. If the financial educator chooses to cancel the class, you will receive both a phone call about the cancellation and an email explaining the cancellation. Because we’re unsure how this virus will continue to affect local communities, rescheduling will depend on your financial educator’s local circumstances.
One-on-one appointments. For all canceled classes, you will be contacted by phone to see if you’d like to schedule a one-on-one appointment instead in the financial educator’s separate private financial practice, outside of American Retirement Institute. Depending on the educator and the local community situation, some are offering phone appointments or virtual appointments.
If your class is canceled, changing to an online course, or continuing as planned, you will receive notice by email. You may, additionally, receive a phone call from the financial educator leading your class about next steps.
We hope this information is helpful and that all our ARI registrants and participants stay safe, healthy, and prepared for retirement!